ACE

Questions and answers about ACE

  • ACE & DETENTION NOTICE VISIBILITY

    Your Social Security Statement QUESTION: We are an importer who uses a broker. Is there a report in ACE we can use to be informed of detention notices? If not, is there another way to be alerted that doesn’t rely on our broker or CEE letting us know or responding to us? **************** Answers: ACE […]

  • IMPORTER CORRECTIONS IN ACE

    QUESTION: I am looking for a solution to have corrections made to my employer’s Customs entries, primarily non-revenue entries, with minimal financial impact.  When I read the ACE User Guide: Post Summary Corrections, it doesn’t say specifically who can be an “authorized ACE entry summary filer”.  Does anyone in the Membership have experience with an […]

  • ACE ACCESS OUTSIDE OF THE U.S.

    OT Fact Sheet: Origin Certification Requirements QUESTION: We are a company located in the U.S. with employees working in other countries. We would like to grant some of these employees access to ACE for reporting purposes. Is there a regulation that states that these foreign employees should not have access? Is there a regulation that […]

  • ACE REPORTS BROWSER

    QUESTION: Has anyone in the membership been able to use ACE reporting with a browser that is not Internet Explorer? The information I saw on the CBP website says to use IE.  I am concerned since it is no longer supported by Microsoft. ========== Answers: Yes, Microsoft Edge works for me and has for many […]

  • ACE REV-103 REPORT DATA

    QUESTION: I notice that if I run the ACE REV-103 report early in the month, and then again later in the month, the data is different.  Is there a date during the month after which I can feel confident that the data won’t change again? *************** Answers: We run the REV-103 a couple od days […]

  • Answers to QUESTION ON ACE ACCESS OUTSIDE OF THE U.S.

    QUESTION: We are a company located in the U.S. with employees working in other countries. We would like to grant some of these employees access to ACE for reporting purposes. Is there a regulation that states that these foreign employees should not have access? Is there a regulation that states that we should not share […]

  • Answers to QUESTION ON ACE REPORTS BROWSER

    QUESTION: Has anyone in the membership been able to use ACE reporting with a browser that is not Internet Explorer? The information I saw on the CBP website says to use IE.  I am concerned since it is no longer supported by Microsoft. ========== Answers: Yes, Microsoft Edge works for me and has for many […]

  • Answers to QUESTION ON ACE REV-103 REPORT DATA

    QUESTION: I notice that if I run the ACE REV-103 report early in the month, and then again later in the month, the data is different.  Is there a date during the month after which I can feel confident that the data won’t change again? *************** Answers: We run the REV-103 a couple od days […]

  • Ace Report

    QUESTION: ACE doesn’t seem to have information pre-2016. Does anyone know how to obtain liquidation information on entries from 2015? %%%%%%%%%% ANSWERS: This website should be able to provide you with what you are after https://aceservices.cbp.dhs.gov/LBNotice %%%%%%%%%% Hello, I actually ran an ACE report from January 1, 2015 to present just yesterday.  It shows the […]

  • ACE Reports- Liquidation Notices

    QUESTION: Is there an ACE report that sends automatic liquidation notices? =========== Answers: We have customized “ES-701 Courtesy Notice of Liquidation” and scheduled the report to be emailed weekly. =========== I don’t think ACE can automatically send liquidation reports based on the liquidation, but you can schedule reports weekly or monthly to show all entries […]

  • ACE DIS UPLOADS

    QUESTION: We recently received a CF 28 requesting entry documents be uploaded via the ACE DIS program.I prefer not to have the broker who originally filed these entries handle the upload, since we no longer use this broker.I would like to upload the documents myself using the ACE DIS email option.In reviewing the ACE instruction […]

  • Filing Drawback in ACE portal

    QUESTION: Can anyone in membership share how one can file Drawback in Ace portal? I do have an Ace portal but not sure where to even start. ================================================================ Answers: I don’t believe you can file Drawback in the ACE portal ================================================================= There is a very complicated answer. However, the short answer this that you probably […]