ACE

Questions and answers about ACE

  • Useful ACE Reports

    QUESTION: I would like to ask the membership, what ACE reports they find valuable to review every month/week, etc. and why? ========== Answers: On the import side, I run ES-013 daily to alert me to any CF 28s or 29s. I use REV103 Periodic Daily Statement Entry Summary to reconcile my ACH account, ES-003 to […]

  • TSCA FILING IN ACE

    QUESTION: Is anyone familiar with the ACE TSCA filing? Do you have any suggestions where to go for education on how to begin? ************ Answers: You can look at the EPA supplementary guide to get information about the TSCA declaration. It has to be part PG recordset on the entry or entry summary message. ================================================================ […]

  • ACE Reports for late ISF filing

    QUESTION: What is the title of the ACE report that shows late filing of ISF? Is that report available to all ACE users? %%%%%%%%%% ANSWER: Name of report is “Late ISF Report” After you log into ACE go to “References” and then “Launch ISF” Every IOR has access, not sure about all ACE users.

  • ACE REPORT ISSUES FOR JULY

    QUESTION: I regularly run the Late ISF reports out of ACE to manage any issues. My report for July was off as it’s “Transaction Date Range” only showed 5/23 through 6/10. Anybody else experience inaccurate reports for July? My broker suggested I contact Security_Filing_General@cbp.dhs.gov but I received no response. Does anyone recommend a better way […]

  • ACE ISF REPORT

    Does this exist? Where do I find it? ISF timely filing is a metric for our broker scorecard. ========== • LOG INTO ACE PORTAL • GO TO THE TOP RIBBON AND CLICK ON “REFERENCES” • CLICK ON “LAUNCH ISF” BUTTON • YOU WILL HAVE ACCESS TO 3 DIFFERENT REPORTS: o SUBMISSION HISTORY REPORT o IMPORTER […]

  • FOREIGN PERSON ACE ACCESS

    QUESTION: Our Trade Compliance group supports DCs in the US, SG, and NL. I am the only staff in the US and was wondering if I could add one of my foreign Trade Compliance employees as a user in ACE to help me audit EEI filings. Is there any rule against allowing foreign persons access […]

  • ACE REPORT ES-002

    QUESTION: Is anyone else seeing an issue with this entry report not capturing all entries for the time period? I ran this report for the month of March 2019. The report showed 406 entries but I know that we filed around 900 entries (based on broker report). May be a user error? What am I […]

  • ACE Statements

    QUESTION: Can someone direct me to good instructions on how to pull the entry numbers and specific data for the entire monthly PMS out of ACE? This ACE system is not user friendly! %%%%%%%%%% ANSWERS: We just run the REV-103 report. We enter the entry summary dates and add PAID to the status field and […]

  • ACE Reporting | Mac vs. PC & Chrome vs. IE

    QUESTION: I recently accepted a new position in which the entire office/company operates on Mac, not PCs. I am not able to run any sort of ACE reporting using my Mac workstation. I have searched the ICPA database and did not return any results. I know ACE and ACE Help only support windows and IE, […]

  • EEI NOT SHOWING IN ACE

    QUESTION: I would like to ask the membership if anyone has had the issue of filing your EEI through you courier’s application, getting your ITN number, but the filing not showing on your ACE report? Also does anyone know how to search by ITN number in ACE? =========== Addl Answers: Another hint ,In ACE click […]

  • EEI NOT SHOWING IN ACE

    QUESTION: I would like to ask the membership if anyone has had the issue of filing your EEI through you courier’s application, getting your ITN number, but the filing not showing on your ACE report? Also does anyone know how to search by ITN number in ACE? =========== Answers: To search by ITN number you […]

  • PGA Data in ACE Portal

    QUESTION: Is there a report in the ACE portal which will provide line item PGA data elements and also status updates (e.g. review, hold, may proceed, etc…)? ========== Answers: There was a CSMS message issues about the reports CSMS# 19-000240 – Remodeled PGA Message Set Universe to be Available in ACE Reports on May 16, […]