ACE

Questions and answers about ACE

  • ACE report AES 202 report filters routed export transactions

    QUESTION: How does the trade community submit a request (and to who) so this report can be modified to allow us to enter a date range for select routed export transactions? *********** Answers: There are no filters or input parameters on the AES 203 report for a user to enter a date range.

  • EEI FILING RECORD RETENTION

    QUESTION: For those filing the EEI/ITN in ACE, do you consider the automated email for each EEI filing to be a record that must be retained for 5 years? Or do you just delete the email?  My company saves the emails in PDF format for 5 years, but I have never heard of them being […]

  • FILING ENTRIES THRU ACE

    QUESTION: Previously we used a broker to file our entries and now at my current company we are self-filer via ACE.   I would like to know whether it is mandatory to sign the 3461 and 7501 docs.   My subordinate told me that it is required by CBP for the self-filer to sign both […]

  • SELF-FILING PSC IN ACE

    QUESTION: We are a self-filer importer. Recently, we had over twenty entries that needed to file PSC on ACE but we have never done it before. We are going to ask CBP for duty refunds. We discovered we used the wrong HTS # previously and we found a rulings that matches with our products.   […]

  • ISF FILING VIA ACE

    QUESTION: As anyone filed 10+2 via ACE portal?  If so is there a procedure in place on what to report in ACE system? ************* Answers: No. You need CATIR compliance software to file ISF, CBP has a list published on their website of all compliant/certified program vendors. ************** We are IOR and we have our […]

  • ACE REPORT BY ULTIMATE CONSIGNEE

    QUESTION: Has anyone been able to run an ACE report to see any time an importer may be listed as the ultimate consignee regardless if they were the importer of record or not?  The only reports I am able to run are limited to only those entries where I am the IOR. ************ Answers: I […]

  • THE REPORTING OF S/W DOWNLOADS

    QUESTION: It seems that the FTR can sometimes be a labyrinth of contradictory provisions, eliminating a reporting requirement in one section only to have it overruled and reinstated in a different section.  Section 30.2(d)(3) notwithstanding, is there ever a situation when intangibles such as software downloads over the Internet would require reporting in ACE? ========= […]

  • PGA FLAGS ADDED TO HTS CODES

    QUESTION: I was just notified by my broker that 248 tariffs were added to PGAs and some affect us.  Where can we get this information when it becomes available instead of finding out from my broker when they’re processing the entry? ========== Answers: You have several options. They are: Sign up for CSMS. CSMS did […]

  • ACE REPORTS

    QUESTION: We are in the process of reviewing ACE’s reporting capabilities to see how we can maximize use of the data in the ACE system.  Can anyone suggest any specific reports which they have found to be very useful for managing their import and/or export business? We are open to all suggestions. ========== Answer: I’ll […]

  • PSC FOR VALUATION

    QUESTION: If an entry that should have been flagged for value was erroneously not flagged can the value be corrected via a PSC if the error was discovered after the summary date? My understanding that Reconciliation and Prior Disclosure are the only options for adjustments to value. I am confirming that this is correct. ========== […]

  • ACE CUSTOM REPORTS

    QUESTION: I’ve been trying to run a comprehensive import report for year 2016 in ACE.  So far, the closest report available to me is AM-071 which includes the Filer ID (or Entry# is fine), the Mode of Transportation, and the Country of Origin.   In addition to those column headers, I’m looking to dial in […]

  • DELETING NAMES FROM ACE PORTAL

    QUESTION: I tried to delete some names on ACE portal and I was not able to find the delete button. I looked in every possible location on ACE Portal.  I tried to call ACE Support and left a message but no one called me back. Can any of the members help direct me to the […]