QUESTION: I understand that many of the legacy reports (“AM” and “ESM”) in the ACE portal have or will be replaced by “ES” reports. Has anyone in the ICPA community had difficulty running the new “ES” reports? I contacted ACE Support who has been minimally helpful (I’ve had an open ticket with them since May […]
QUESTION: I am shipping a laptop that contains lithium battery. When I file AES, do I indicate YES or NO on the Hazardous Materials field (#16)? ========== Answers: Our company addressed this same issue about one year ago. I recall that the issue came down to the size and power of the lithium battery. ========== […]
QUESTION: Is there a report in ACE that still has HMF, MPF, and Cotton Fees broken out? If no, which Universe do I need to choose in Ad Hoc Report that does have it? ********** Answers: Yes, but you would need to edit the report and add the appropriate data elements to your query through […]
QUESTION: I’ve checked the answers database, finding no similar question I am wondering if any members know if it’s possible via one’s ACE account to amend and existing ITN. Is it true that only the original filer can amend the EEI? What if the FF who performed original filing is no longer in business–how would […]
QUESTION: Could some please provide me with step-by-step instructions on how to pull pga data? Specifically, I’d like to know what hts require pga and what my broker is submitting to various agencies. I have tried looking on the internet without success. I have tried ACE tutorials without success. ====================== ANSWER: I’m deducing that your […]
QUESTION: Could some please provide me with step-by-step instructions on how to pull pga data? Specifically, I’d like to know what hts require pga and what my broker is submitting to various agencies. I have tried looking on the internet without success. I have tried ACE tutorials without success. ========== Answer: I’m deducing that your […]
QUESTION: How does one nominate an existing account user as a proxy trade account owner ? The on-line instructions look to be from 2012 and are not working. =========== Answers: In ACE when you click on your user there is a radio button that you can click to switch them to Proxy Trade Account Owner. […]
QUESTION: Is there an ACE report that shows reconciliation due date? ******* Answers: Simply put. No. Technically? You can do it but you need to look at the entry date and add 21 months which would be the date it needs to be reconciled by. Suggest you back that up to 18 months so you […]
QUESTION: Does the ICPA Community know the difference between Auto Liquidation and No Change on the ACE Liquidation Reports? ********** Answers: Auto Liquidation is the process which is set by Customs to have its system automatically liquidate specific entries/products. This means that no “human” eyes have looked at the entry and made a determination. No […]
QUESTION: My question is in regards informal entries per 19 CFR 128.24. We have just discovered that some of our informal entries were not visible in ACE. When we asked our designated broker why, we were told that there are 2 categories of informal entries. After researching the Regs, I cannot find the definitions that […]
QUESTION: How do you “unscheduled” a report in ACE? So it’s scheduled, but you want to REMOVE the scheduling. ********* Answers: Right click on the report in the listing in “my documents”. You can then click schedule to alter the current schedule or organize and delete. ********
QUESTION: Does anyone else have issues with ACE queries taking forever to run? I’ve recently been attempting to run some in order to gauge the potential tariffs, and most of them have been perpetually stuck on this screen: Any tips and/or guidance is appreciated! ========== Answers: Typically if my reports don’t run – try […]
