• ACE POST SUMMARY CORRECTIONS

    Question:   I’ve been trying to obtain a tutorial on how to process an entry correction under ACE PSC. The Customs website link doesn’t work anymore.  The Customs ABI representative provided a presentation info and guides. Can any of the members advise if there is a step-by-step process available to instruct how to access and […]

  • MODIFYING ACE REPORTS

    Question:   I cannot find any meaningful instructions on exactly how to modify the ACE Export reports.  I have attempted to modify the ACE Reports many times without success.  The AES -202 report is missing the USPPI address and the AES 203 Report is missing the ITN and the date of export.  Can anyone share […]

  • ACE REPORT COUNTRY OF DESTINATION

    Question: Does anyone know how to include the country of destination in the ACE export reports AES-201 and AES-202? I used to easily be able to see the consignee’s country in the AES reports but I haven’t been able to find that field in the ACE reports. Any help would be appreciated. **************** Answers: Yes, […]

  • EEI BULK UPLOADS TO ACE

    Question: Is anyone else experiencing problems with the EEI bulk upload feature after transitioning to ACE?    We’re receiving a 997 (FILING CONTAINS NON-STANDARD DATA) error each time we try to upload.   We’re using the same bulk files as for legacy AES Direct (EDI) but are unable to upload.   ACE Technical Support has been unable […]

  • ACE EXPORT REPORTS

    Question: Just wondering if anyone is using the new Exporter Reporting out of ACE? We have been trying to get this set up, but just wondering if anyone has had trouble running the reports after set up, are they useful, etc. ========== Answers: We have run all three reports available to the industry and we […]

  • MIDs IN ACE PORTAL

    Question: Has anyone been utilizing the ACE Portal to obtain/verify MID codes? We have unsuccessful in obtaining a MID by using the “Name” option. Does the name option work?  Does it work only if a MID has been established by a CHB in ABI?  Do we have to have an exact match to what may […]

  • CBP ACE PORTAL ACCESS

    Question: I recently took over as the ACE Trade Account Owner for my company, an ISA participant, and discovered that we have a CBP employee listed in the contact section with a UserID for account access.   I would like to ask the membership if it is common practice for ISA participants to provide CBP […]

  • ACE / AES APPLICATION

    Question: Our company was bought by a Holding Company and now we are 1 of 6 subsidiaries.  Some of the companies use AESDirect to file their EEI and some use their broker or common courier portal to file per shipment.  I have been tasked with learning about ACE/AES and have a couple of questions: With […]

  • B/L REPORTING IN ACE

    Question: As I am pulling reports out of ACE (Entry Summary report – AD001), I notice that the download will provide the name of the carrier but will not provide the Bill of Lading information. Having this BL info is key to tying the cost of the entry to a specific purchase order number. Is […]

  • ACS VS. ACE DATA FIELDS

    Question:  Can anyone tell me the new data fields required for ACE that are not in ACS? I know the ACE record layout for communicating is totally different but what fields are different. ============ Answer: See documents linked below http://www.icpainc.org/wp-content/uploads/2014/10/Copy-of-ACS-EI-to-ACE-AE-Record-Layout-Cross-Reference.xlsx http://www.icpainc.org/wp-content/uploads/2014/10/ACE-ABI-CATAIR.doc http://www.icpainc.org/wp-content/uploads/2014/10/ACE-features-compared-with-ABI.docx

  • ACE ISF REPORTS

    Question: Can someone please tell me the ACE report number for ISF compliance data? I could not find it in the report directory.  ************ Answers: Instead of clicking on the Accounts tab to click on Reports to access the regular ACE reporting feature, click on the References tab.  On this page you can click Launch […]

  • CBP 7512 FILING THRU ACE

    Question: Is anyone doing electronic 7512’s for export through ACE?  If so, can you do it directly in ACE as an exporter or do you need some type of ABI Compatible Software for the interface. *********** Answers: All electronic 7512s must be filed in ACE, and yes, you need ABI software in order to do […]