Customs Brokers

  • Answers to QUESTION ON BROKER SERVICE AGREEMENT

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    QUESTION: Can someone please share a customs broker service agreement template? I am looking for a template that outlines communication expectations, service requirements, performance measurements, documentation and recordkeeping requirements, etc. ************* Answers:Most brokers wont agree to have this level of detail included in the service agreement.  The type of things you want are typically reflected in […]

  • Answers to QUESTION ON BROKER LATE ENTRY FILING

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    QUESTION: My customs broker has informed me of a late entry summary filing that was their error, and indicated that CBP may fine us as the IOR. (filed one week late) What is the proper next step for us as the IOR? Notify CBP or wait for the penalty notice? What is the potential penalty? […]