QUESTION: My company has routed exports and I am trying to set up a procedure on how to manage Letters of Authorization and End User Certificates , I am looking for advise from the members on how to keep track of the letters of authorization and EUC, so here are the questions: How do you […]
QUESTION: Is anyone working in the driverless car sphere? It would seem to me that both the technology and hardware would be somewhat highly controlled. Yet I don’t seem to be able to find a place on the CCL for them. Any thoughts on this subject would be appreciated. ================== ADDITIONAL ANSWER: […]
QUESTION: We are shipping a laptop to Mexico. Our broker in MX request that we provide an MSDS to cover the Lithium Battery in the laptop. With regard to lithium batteries and this particular example, is the MSDS required in this instance or only when you have bulk shipments of lithium batteries? If an […]
QUESTION: Does anyone know if there is a requirement that Importer of Record (IOR), using approved alternate method of storage under CFR19 §163.5, keep digital records only on Servers located in the US? I do not recall this restriction (other than for Customs Brokers). I did a quick search of Cross Rulings and Federal Register, but […]
QUESTION: Our global customers who are distributors return purchased product to our US facility for warranty consideration. When we ship replacement product, the distributor in the foreign country has to import the product and incur duties again, even if the product is being replaced free-of-charge under warranty. We would like to give the foreign customer […]
QUESTION: We have an issue where the laptop of our sales rep in MX does not work. They have been using tablets and smaller options as a stopgap but that is not doing the trick. Because of sensitive company specific sales and marketing information and company sales call software programs need to be uploaded we […]
QUESTION: Are the members of the community doing anything in particular to comply with additional sanctions on North Korea( i.e. notice to overseas suppliers, modifying contracts)? ********** Answers: Being that North Korea is an Embargoed Country we do not ship anything to them . Plus a license is always required. Embargoes sanctions (CRIMEA – REGION […]
QUESTION: We have an item that we are shipping internationally that requires a special wooden crate to be used; this is a reusable crate that can be used in the future if/when the items need returned for any repairs. Costs associated with packing an item are typically built into our product cost. For this order, […]
QUESTION: When a controlled goods (600 series) shipment is lost, is a company in violation when the customer pays for the freight and dictates how its shipped? What does a company need to do? ********** Answers: Not enough information for Series 600 shipment. Was the shipment under BIS license or possibly license exception STA. […]
QUESTION: My company is trying to start selling dental products to Bosnia. One of the items we are being asked to provide is a Free Sale Certificate. I’ve never had a request like this before. They state it’s needed as evidence that a medical device is used in the United State or in one of the EU […]
QUESTION: We are looking into adding moisture control desiccants in our ocean containers. There would be 4 to 6 of these hanging in each container. Each desiccant is approximately 4′ long and will hang along the wall of the container. They are disposable upon arrival, and are non-hazardous. Is anyone else doing this? How are […]
QUESTION: Does anyone in the membership know the exact regulations that dictate the denied party screen process? Which lists are “required” per regulations as part of the screening versus “nice to have”? Additionally, would these regulations be applicable to a foreign-owned subsidiary of a US company? ************* Answers: The regulations do not require a company […]
