QUESTION: A current supplier of ours has seen recently on a manifest data site that our company is buying from their competitor which is not the case. The manifest data shows the supplier (which we have not purchased from in over 3 years) shipping the goods to our Canadian location through the port Tacoma. Needless […]
QUESTION: We have a new inquiry from a potential new customer in Venezuela. I screened them and nothing comes up on the denied parties list or online. The company name begins with a generic name “Comercializadora….” Which means “marketer”. I believe “Comercializadora” means they import for a bunch of different companies/end users. Many government entities […]
QUESTION: Any guidance on the below? We just received this message when trying to upload the documents to Cargo X. We have been using Cargo X without issues. Companies located geographically in Egypt will not be allowed to send any documents or data via CargoX\NAFEZA platform ========== Answers: I always had to provide physical documents […]
QUESTION: We ship from our vendor locations to selected destinations. Currently, our logistics team is not permitted to share the courier account number with the vendor site for obvious reasons: it can be abused by the vendor, abused by one of our employees or abused by an employee of the vendor. Right now our logistics team […]
QUESTION: I see that CBP is issuing letters to importers that potentially have forced labor within their supply chains. Are these physical letters being mailed to the address on file or will they be emailed or sent via ACE to importers? *************** Answers: They will be mailed via USPS to the address on file, not […]
QUESTION: Scenario: Company A as USA manufacturer exports ECCN 2B201 5-Axis CNC machine centers. Machines are sent to Company B their Freight Forwarder in Miami who arranges and loads the machines onto the vessels (sea or air) for export to Ultimate Consignee/end user in country “x.” Company B works with a forwarding agent/notify party in […]
QUESTION: Under 21 CFR section 201.122 (c), import of an API (drug substance) for further manufacturing/use in a drug (commercial/human use) is permissible under a pending or near approval of an FDA application (BLA in this instance) so long as affirmation that the API will not be exported and that the products manufactured with the […]
QUESTION: I received an email from a buyer who made arrangements for the vendor to prepay and add freight for a shipment to our Canadian entity. The vendor sold them on the idea that prepay and add is DDP. I did not think that was correct and an email from the courier asking for our […]
QUESTION:If our company name is listed on the master house bill of lading as the consignee (We are the turnover agent) and the shipment goes into General Order, would our company be liable and or responsible for any storage or other charges? Concerned that the mere mention of our company name would put us in […]
QUESTION: I’m curious how the membership handles the creation of invoices for exporting items that aren’t part of inventory. Examples would be sending laptops to colleagues in Canada, items for testing, “free” gifts from the marketing department etc. Currently our process is very manual. We have a form for the requestor to complete which includes […]
FYI – for previous question: DDTC Partner, Last week, in response to your submission to the DDTCCustomerService@state.gov email, you received an automated reply reading, “this email is no longer monitored.” This message was sent in error, caused when a system update redirected incoming mail to an inactive mailbox. The issue has been resolved and the […]
QUESTION: I would like to ask members who are with smaller to mid-sized companies how they handle dual sourced parts? Currently don’t have an ERP system that holds more than 1 COO per part. However, even if we did there would still need to be some “lot control” or other process to know which COO […]
