Invoice / Billing Discrepancies

Invoice / Billing Discrepancies

  • How to obtain a specific US Customs Bill

    Question: One of our entries liquidated on 10/12/25 with additional duties owed. My accounting department is telling me I need a specific bill (#60426245) in order to pay these additional duties owed to CBP. I have emailed billinginquiry@cbp.dhs.gov several times requesting a copy of this customs bill #60426245, but so far no response. Is there […]

  • Shipper, Exporter, Invoicer

    Question: We are a US company that has material at a testing site in the EU.  Our US entity is not a registered EU entity.   The unrelated EU entity no longer needs the material and wants to ship it back to the US. The US entity is paying for the freight/courier costs to return the […]

  • Export

    Question: We are billing our customers foreign entity but we are delivering the order to their warehouse in the United States and they are acting as the Exporter/USPPI. We currently have the Bill to and Ship to on the commercial invoice as their foreign entity. Is this accurate or should we change the invoice and in […]

  • Multiple Import Invoices

    Question: Hello Members: Being new to the company and performing audit of entries I came across imports from a seller.  For example in one import/shipment the provided 5 commercial invoices.  Each invoice has 5 lines, this entry is a 25 line entry each line that had the same HTS.  I was am curious why didn’t […]

  • Signature on invoices

    Question: Dear membership, As foreign importer and exporter from US we issue invoices for customs handling. Is it a must to have signed invoices for export and/or for import and if so according to what regulation? In general we do not have signatures and it has never been an issue but I have a colleague […]

  • Commercial invoice modification by importer

    QUESTION: Occasionally, our foreign vendors send the commercial invoice with the incorrect IOR name (since we have several divisions operating under their own EIN).  Is there a regulation that mentions if the importer can or cannot modify the commercial invoice for importing purposes?  I know brokers modify commercial invoices for exports (when they have a […]

  • INVOICE DISCREPANCIES

    Question: I have recently discovered a large Chinese supplier of ours has been deflating the customs value on the commercial invoice while billing my company actual cost for the accounting invoice. I am reviewing our entries and am only noticing this practice on express courier shipments in which our small package courier company is handling. […]

  • CONSIGNED INVENTORY

     Question Could the membership cite the regulatory provisions related to consigned inventory? The scenario would be for non-U.S. suppliers to ship goods on a consigned purchase order that is received by the U.S. manufacturer (ultimate buyer). The consigned inventory would be segregated physically and within the inventory system.  This scenario would allow the supplier and […]

  • ELECTRONIC EXPORT INVOICE

    Question:Has anyone experienced the new “paperless” commercial invoice process being used by the courier service(s)?  This process is suppose to allow the courier company to produce electronic commercial invoices on behalf of the exporter, assuming the destination country would accept electronic invoices in lieu of the paper commercial invoice for customs clearance.