Compliance KPI

QUESTION: What kind of KPIs/Metrics does everyone use for their internal processes? ************** Answers: It depends on your operations.   Here are some examples: New product HTS/PGA coding prior to po issuance (3 day turn-around) Entry clearance filed before arrival/ accuracy (Expected 95%)  Technical Skills 50% / Record Mgmt & Billing 25%  / Service Request 25% […]

QUESTION: Our company, as I am sure many others do, has a tariff database that we use in order to determine classification for imported and exported items. Are there any good KPI metrics that we can pull from that data to show to our leadership? Some that I have already considered are, “We import x% […]

OT Fact Sheet: Origin Certification Requirements QUESTION: Does anyone have a good template that demonstrates cost savings vs. resource cost to demonstrate Trade Compliance metrics?  These templates would be shared with the Management team in order to demonstrate the cost for resource support needed in order to deliver on cost savings initiatives (FTA, internal HS […]

QUESTION: Does anyone have a basic Trade Compliance Manual template they can share?  No SPIs, no duty drawback, no FTAs.  How many sections?  What level of detail should it get into? How many pages should this be?  ========== Answers: My suggestion is you download and work thru the Export Compliance Program (ECP) offered by BIS. […]

QUESTION: Has anyone created a classification guide/catalog for their company that groups products under certain HTS codes? More than just following up with GRI’s or rulings for each part number, a tool that can enable new products that fall under a certain category to be classified together. Also if you have a recordkeeping process when […]

QUESTION: While conducting an audit I found that another division used the incorrect tariff code for an entry. If I ask their broker to submit a PSC, is that customs business? This division only has 2-3 imports per year so they will not know how to prepare the explanation of why the tariff code is […]

QUESTION: My company didn’t know where to place my new role so I’m part of Procurement. This dept. is meeting every 2 weeks to talk about our roles and how much savings we bring to the company. I’ve never had to deal with this as my role hasn’t always produced savings other than looking at […]

QUESTION: Our company just created a Trade compliance department. On the import side of things, what would be the 5 main import items/subjects you would focus on so that the multiple divisions we deal with start understanding the risks in importing? ISF, HTS..? We are looking for your feedback %%%%%%%%%% ANSWERS: I suggest following Customs […]

QUESTION: In the case that your US Trade Compliance role has responsibility for global compliance how do you keep track of the legal requirements? Do you maintain the Customs Code for every region/country? How do you know the recordkeeping requirements, the country of origin requirements, FTA requirements etc for each country? However, in many cases, […]

QUESTION: Does anyone in the group have ‘quick hit’ references guides or ‘one pagers’ that outline key import compliance areas? For instance, there could be one pagers that outline classification/valuation/NAFTA/Related Parties/etc. We are looking to supplement our import compliance manual with these for easy reference and employee training. Any feedback is greatly appreciated. %%%%%%%%%% ANSWER: […]

QUESTION: Does anyone in the membership have the basic template for an import compliance manual?  Specifically I’m looking for subjects to cover and order.  I have  an older format, but I’m looking for the very latest, up to date recommendations. ========== Answers: Check CBPs web link to its ISA program.  You can actually find not […]