CF28 – CF29

Questions and answers about CF28/CF29

  • CBP-28 COSTED BOM REQUEST

    QUESTION: Hoping the membership can help on a question regarding origin determination. Why does customs ask for a costed BOM as a factor for determining origin?  Shouldn’t origin be solely determined by the essential character and substantial transformation tests?  So, how can value actually be relevant when determining origin?  Why would customs need cost details? […]

  • CF28/29 emails from acenotifyservice@customs.treas.gov

    QUESTION: Has anyone else had issues receiving emails from acenotifyservice@customs.treas.gov ? We were notified last week of a CF 28 that was sent to us by acenotifyservice@customs.treas.gov on 7/18/22 but we never received it.  Our IT department has run email tracers on all servers including Spam or blocked emails but could not find anything from […]

  • CF 28 FOR COTPA

    QUESTION: I received a CBP form 28 asking for information on validity of our claim for COTPA preferential duty treatment. On the request,  they have asked that “all documentation must be in English”. I have 42 invoices and the COO applications that need to be translated.   Are they needed to be translated? How strict are […]

  • UPDATING HTS PER CF28 OUTCOME

    QUESTION: I just wrapped up a CF28 in which CBP challenged a widget’s classification (3ish% duty rate). Upon reviewing the widget’s specs, they came back proposing a new (better) classification (which pleasantly duty-free!). I agree with the officer that this new classification is better than the one we had before. I know this finding isn’t […]

  • ACE PORTAL E-MAILING CF28/29s

    QUESTION: If it is possible to have the ACE portal email the importer whenever a CF-28 or CF-29 has been issued, can the membership please tell me how to set up my ACE portal so I can get those automated emails notifying me of 28 and 29 activity? ************* Answers: It is not possible to […]

  • Answers to QUESTION ON CBP “OFFICIAL INVESTIGATION”

    QUESTION: I’m trying to find the line between “can file a prior disclosure” and “cannot file a PD.” So, what exactly is an “official investigation?” Does CBP have to use those exact words? Mere issuance of a 28 or 29 is NOT necessarily the beginning of an “official investigation,” right? ***************** Answers: Correct – mere issuance of […]

  • Answers to QUESTION ON ACE PORTAL E-MAILING CF28/29s

    UESTION: If it is possible to have the ACE portal email the importer whenever a CF-28 or CF-29 has been issued, can the membership please tell me how to set up my ACE portal so I can get those automated emails notifying me of 28 and 29 activity? ************* Answers: It is not possible to […]

  • NEW USE FOR A CF29

    QUESTION: I recently received a CF28 concerning a shipment from July of last year. I provided the requested information. I then asked for confirmation from the import specialist that my paperwork was received and that the matter is now closed without further action. They responded with a CF29 that said “Required documents received. No further […]

  • CBP Form 28 on child, forced or convict labor (19 USC 1307)

    QUESTION: Has anyone in the membership received a form 28 on child, forced, or convict labor? Is this a new focus area for Customs? What would you suggest as areas on which to focus and/or avoid in your response? %%%%%%%%%% ANSWERS: First, make sure you read the CF 28 carefully. Your response must include answers […]

  • Re-direct CBP 28’s

    QUESTION: I just received an email from my broker regarding a CBP28. They received it 2 weeks ago from CBP. Any suggestions as to how I can ensure CBP sends this type of correspondence directly to me (IOR) rather than our broker? %%%%%%%%%% ANSWERS: I suggest creating a ES-13 report in your ACE portal to […]

  • INCREASED CF 28s

    QUESTION: Are members seeing an increase in the number of CF 28s being issues by CBP ??? =========== Answers: Yes, I believe that CBP is issuing more CF-28’s than ever. This was forewarned by CBP as a part of their enforcement program and the use and activities of its Centers. This practice has been accelerated […]

  • Incorrect HTS Code CF28

    QUESTION: We had a shipment come in with what my team thought was an incorrect HTS code and submitted an update code to our Broker. Our broker filed a change request with customs which kicked off a CF28. Upon further review, the original code was correct (duties paid in full already). Customs is asking for […]