CF28 – CF29

Questions and answers about CF28/CF29


    QUESTION: I recently received a CF28 concerning a shipment from July of last year. I provided the requested information. I then asked for confirmation from the import specialist that my paperwork was received and that the matter is now closed without further action. They responded with a CF29 that said “Required documents received. No further […]

  • CBP Form 28 on child, forced or convict labor (19 USC 1307)

    QUESTION: Has anyone in the membership received a form 28 on child, forced, or convict labor? Is this a new focus area for Customs? What would you suggest as areas on which to focus and/or avoid in your response? %%%%%%%%%% ANSWERS: First, make sure you read the CF 28 carefully. Your response must include answers […]

  • Re-direct CBP 28’s

    QUESTION: I just received an email from my broker regarding a CBP28. They received it 2 weeks ago from CBP. Any suggestions as to how I can ensure CBP sends this type of correspondence directly to me (IOR) rather than our broker? %%%%%%%%%% ANSWERS: I suggest creating a ES-13 report in your ACE portal to […]


    QUESTION: Are members seeing an increase in the number of CF 28s being issues by CBP ??? =========== Answers: Yes, I believe that CBP is issuing more CF-28’s than ever. This was forewarned by CBP as a part of their enforcement program and the use and activities of its Centers. This practice has been accelerated […]

  • Incorrect HTS Code CF28

    QUESTION: We had a shipment come in with what my team thought was an incorrect HTS code and submitted an update code to our Broker. Our broker filed a change request with customs which kicked off a CF28. Upon further review, the original code was correct (duties paid in full already). Customs is asking for […]


    QUESTION: We received a CF28 on an import where the item was mis-classified. Customs is asking for product information to verify the classification. How have other members approached this? Provide the literature and indicate where the item should be classified? Provide the literature and let Customs perform their own assessment and perhaps issue a CF29? […]


    QUESTION: I recently joined a new company and doing my initial review of items. Logging into the ACE portal I see several 28’s and 29s that are still showing open, some new and some going back to 2012. Has anyone ever dealt with this type of situation. How does customs handle 28s and 29s that […]

  • ACE – CF28 Requests

    QUESTION: We recently received two CF28 requests via our broker and then again several days later via snail mail. CF28’s were showing up in our ACE portal under the home tab and then under forms since 2011. Does anyone know if something changed and why the last two we received have not appeared in the […]


    QUESTION: We received a CF29 and responded along with a self disclosure for additional entries that we found with the same issue. A revised entry via a PEA would have not affected the duty free entry status. That means we would still not owe any duties. This was 2 years ago and never heard back […]


    QUESTION: Our company received a CF29 advising us to change our HTS code from 9028.90 to 8543.90 on a particular part from a Malaysian vendor.   We however feel that CBP was wrong in their assessment of this code, but have yet to formally protest the CF-29 and the 20 day window to respond as […]


    QUESTION: My company received a CF28 and CF29 because of a mistake made by our broker. A small amount of duty was owed and CBP informed me a bill would be forthcoming. A CF28 and CF29 were sent by CBP to both our broker and my company. However, six months later I have not seen […]

  • CF 28s IN ACE

    QUESTION:   Neither our broker or ourselves received a copy of a ’28 issued last month.   Happened to be in ACE where I saw the ’28   Given that this process looks to have been turned on (e-28s) is there any functionality available currently in ACE that would allow for a notification (eg. e-mail) […]