QUESTION: Can I go in to ACE and change the importer address? We’ve submitted a 5106 for the change to our broker but ACE is not reflecting this change. ========== Answers: You should be able to if you have not opted to participate if the “Freeze” program ========== Our Surety submits these changes for us. […]
QUESTION: We are the parent company in the U.S. (A) and have a subsidiary in France (B). B sells to customer (C) in the United Kingdom. We will be shipping the order from the U.S. Situation 1: A ships to C’s forwarder in the U.S. They take possession and send it to the customer in […]
QUESTION: A small importer, maybe one or two imports per month wants to set up the process without using a customs broker. They know their product etc. Would they be able to set up an account directly with US Customs to import their goods? How would that be done? Is it through ACE? %%%%%%%%%% ANSWERS: […]
QUESTION: Is there an ACE report I can run in order to see all of my FTZ entries? %%%%%%%%%% ANSWERS: Your usual entry summary reports will include your FTZ entries (Type 06 consumption entries). There is no report currently available for your FTZ admissions (e-214 filings). %%%%%%%%%% It’s just the regular ACE Import reports. (e.g. […]
QUESTION: Has anyone gone through the process of requesting the addition of EINs to their ACE account, say after an acquisition or restructuring? How is the process carried out? **************** Answers: Our ACE account owner worked with the CEE since we are ISA. **************** Here is the information we received from the ACE support team […]
QUESTION: ACE has a field named entry summary create date. Can someone explain how this date is calculated, why it is relevant, and what is its relationship to the entry date and entry summary date? ========== Answer: This date allows you to see entries which have been transmitted but have not yet arrived and/or are […]
QUESTION: I would like to ask the membership, what ACE reports they find valuable to review every month/week, etc. and why? ========== Answers: On the import side, I run ES-013 daily to alert me to any CF 28s or 29s. I use REV103 Periodic Daily Statement Entry Summary to reconcile my ACH account, ES-003 to […]
QUESTION: Is anyone familiar with the ACE TSCA filing? Do you have any suggestions where to go for education on how to begin? ************ Answers: You can look at the EPA supplementary guide to get information about the TSCA declaration. It has to be part PG recordset on the entry or entry summary message. ================================================================ […]
QUESTION: What is the title of the ACE report that shows late filing of ISF? Is that report available to all ACE users? %%%%%%%%%% ANSWER: Name of report is “Late ISF Report” After you log into ACE go to “References” and then “Launch ISF” Every IOR has access, not sure about all ACE users.
QUESTION: I regularly run the Late ISF reports out of ACE to manage any issues. My report for July was off as it’s “Transaction Date Range” only showed 5/23 through 6/10. Anybody else experience inaccurate reports for July? My broker suggested I contact Security_Filing_General@cbp.dhs.gov but I received no response. Does anyone recommend a better way […]
Does this exist? Where do I find it? ISF timely filing is a metric for our broker scorecard. ========== • LOG INTO ACE PORTAL • GO TO THE TOP RIBBON AND CLICK ON “REFERENCES” • CLICK ON “LAUNCH ISF” BUTTON • YOU WILL HAVE ACCESS TO 3 DIFFERENT REPORTS: o SUBMISSION HISTORY REPORT o IMPORTER […]
QUESTION: Our Trade Compliance group supports DCs in the US, SG, and NL. I am the only staff in the US and was wondering if I could add one of my foreign Trade Compliance employees as a user in ACE to help me audit EEI filings. Is there any rule against allowing foreign persons access […]
