QUESTION: I know SLIs are not mandatory but they can be helpful for service providers (FFs) as they coordinate a shipment and the EEI filing. Also, we have not worked with our capital markets/treasury and finance teams to enter into a global cargo insurance policy yet. So, now we just add insurance to each shipment. […]
Question: Our affiliates in Japan places a PO with us to drop ship from the US to Taiwan. The shipment is to be insured and the Insurance certificate is to be made out to the consignee. What value is to be used for the insurance coverage? Our selling value to […]
Question: For fellow members that are receiving freight under CIF / CIP terms and do not control or pay for the freight, how are you handling claims for damages. Is it the responsibility of the US recipient or the origin shipper to file it with the freight forwarder? ************
Question: Can members provide a checklist when selecting cargo insurance on shipments under a Letter of Credit and shipments not on Letters of Credit? ***********
Question: Our affiliates in Japan places a PO with us to drop ship from the US to Taiwan. The shipment is to be insured and the Insurance certificate is to be made out to the consignee. What value is to be used for the insurance coverage? Our selling value to […]
Question:How do others in the membership handle insurance claims when shipping thru afreight forwarder?In my past, if we choose a forwarder and they book a container on ourcarrier agreement, we then file the insurance claim directly with thecarrier as we advised the forwarder who to book with. We do this as it wasour company that […]
We just recently had a container that went overboard en route to Rotterdam. We have a notice from the carrier stating this and advising contacts for the insurance claim. My question: this shipment was also insured under our policy and CIP terms. Do I file claims with both our insurance carrier and the ocean carrier’s […]
I’ve been told that for small package courier shipments that typically the shipper would file a claim. However, if necessary, the consignee or a 3rd party can be the one to file the claim. In a drop shipment situation where your vendor shipped directly to your customer, who should file the claim? Shipper, consignee, or […]
