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Broker – Freight Forwarder

Questions and answers about Broker/Freight Forwarders

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  3. Broker - Freight Forwarder
  • Broker – Freight Forwarder Q&A 27

    September 25, 2008 0 Comments

    I would like to follow up on the recent question on prior disclosure. The person who asked the question indicated “The company trusted their broker and employed no one trained in customs compliance until a few months ago.” We are in a similar situation and are in the midst of a prior disclosure as well. […]

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  • Broker – Freight Forwarder Q&A 28

    September 25, 2008 0 Comments

    QUESTION ON BROKER CONTRACT TEMPLATE: Would any of the members be willing to a share a broker contract template? Our broker is providing brokerage, reconciliation, and drawback services and I think it’s time that we get a contract.

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  • Broker – Freight Forwarder Q&A 29

    September 25, 2008 0 Comments

    I’ve been reading 19CFR111.11(c)(2) and (2), 111.19(a) and (f), along =20 with 111.14 and 111.96(a). My goal is to “upgrade” an existing =20 corporation into a customshouse broker. Does anyone have forms or =20 templates or guidance on the procedure in Chicago, IL, port 3901? A =20 national permit is the ultimate goal… RLF, Drawback… […]

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  • Broker – Freight Forwarder Q&A 30

    September 25, 2008 0 Comments

    How do other importers manage the issues that hold up customs clearance that are communicated by the broker and require immediate resolution? (i.e. missing documents, invoice discrepancies, etc.) Do you maintain a vendor outreach or compliance program to help vendors meet your company’s import requirements to reduce future issues? Do you use a system to […]

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  • Broker – Freight Forwarder Q&A 31

    September 25, 2008 0 Comments

    I am in the process of evaluating brokers for US imports. I understand you can find the compliance rating for brokers. How do you do that?

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  • Broker – Freight Forwarder Q&A 32

    September 25, 2008 0 Comments

    A question to other shippers, do any of you make visits to your forwarders? Do you keep records of the visits in your files? I make visits about once a year, to see their facilities and to put faces to voices of the people who actually handle our shipments, rather than just the sales reps […]

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  • Broker – Freight Forwarder Q&A 33

    September 25, 2008 0 Comments

    We are going to provide our brokers our own set of instructions and instead of only utilizing the SOP they maintain on file. Does anyone have a template they could share?

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  • Broker – Freight Forwarder Q&A 34

    September 25, 2008 0 Comments

    It appears that, before I came to work here, anybody that asked for a Power of Attorney would get one. I just had another one “pop up” that I didn’t know about. Is there an easy way to see who all has a Power of Attorney to act as our Customs Broker?

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  • Broker – Freight Forwarder Q&A 35

    September 25, 2008 0 Comments

    One of our Corporate Goals for 2008 is to better manage our choice of brokers. We have various divisions across the U.S. and we believe it would beneficial to limit the amount of brokers utilized and set guidelines on how those brokers are chosen. Does anyone in the membership have experience in surveying the available […]

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  • Broker – Freight Forwarder Q&A 36

    September 25, 2008 0 Comments

    Is there anyone in the membership that requires the U.S. Broker to carry Errors & Ommissions Insurance?

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  • Broker – Freight Forwarder Q&A 37

    September 25, 2008 0 Comments

    What is the best way to handle this? I have now run into this more than one time with the same broker. I have a broker who we revoked their POA at the end of 2006. Although it had been several months before the end of the year, somehow they cleared a shipment in the […]

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  • Broker – Freight Forwarder Q&A 38

    September 25, 2008 0 Comments

    Is there a resource that lists broker/forwarders by size (gross sales) and/or number of TEUs handled per year? It seems like every time management goes to a seminar they are approached by some “jack-legged” service provider selling un-needed services to the un-knowing. I’d like to be able to put the size of some of these […]

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