Broker – Freight Forwarder

Questions and answers about Broker/Freight Forwarders

  • Brokerage surcharges

    Question: I’ll start out by saying I’m not looking for names or dollar figures, just general information based on industry findings. I was wondering if members have experienced special brokerage surcharges added due to the recent increased tariff activity and additional 9903 line work. If so, is it a flat fee or per-line fee? My broker […]

  • Brokerage surcharges

    Question: I’ll start out by saying I’m not looking for names or dollar figures, just general information based on industry findings. I was wondering if members have experienced special brokerage surcharges added due to the recent increased tariff activity and additional 9903 line work. If so, is it a flat fee or per-line fee? My broker […]

  • Freight Forwarder SOP

    Question: Can anyone share their Freight Forwarder SOP? All I have so far is the Doc Transfer needs..… Clear Customs on all Ocean Shipments 5 days prior to the ETA to the port of discharge – Document transfer must be provided to broker with a clear email subject 7 days before estimated arrival. –  Example […]

  • Brokers classifying products

    Question: For importers who don’t have inhouse expertise to classify products, how common is it for their broker to classify for them?   Are most brokers willing to classify their client’s products?  If so, what is a typical fee for doing so? Answer 1: Based on my experience, it’s very common for a customs broker to […]

  • Integrated Carrier-Alternate Broker Authorization Form and Fee?

    Question: Hello ICPA Members, Recently, our company received a notice from UPS that in order for us to use our preferred import broker for a shipment delivering via UPS’s services, we need to complete an “alternate broker authorization form” and pay them a fee of $115 (plus an additional $85 for IT bond). Essentially, UPS […]

  • US Customs Brokerage

    Question: How does your organization manage customs brokerage services while using multiple freight forwarders?  Do you use only use one broker and have each forwarder conduct document turnovers to the sole broker or do you typically use the brokerage services if offered by each freight forwarder? Answer 1: We provide an annual routing guidelines to […]

  • Central America Export Support

    Question: My company currently has a number of big projects going to Central America in 2024. In total it is estimated to be roughly 500 containers and 100 crates.  We have had difficulty supporting our customers in these areas because of unfamiliarity with customs in these countries (specifically Guatemala). Often times our shipments are held […]

  • Broker EDI for Canada Customs Clearance

    Question: Today for our 1000s of US to Canada shipments and vice versa, our 3PLs print a copy of the proforma invoice and gives to the driver.  The driver adds the PARS and send documents to our broker.  Our internal instructions are for the warehouse to send us a copy of the proforma and BL […]

  • ACE Access

    Question: Does anyone have any idea as to what is involved in setting up EDI/VPN connectivity with CBP for ACE access? I am looking to start my own brokerage business (intention is to file entries via ACE among other services) however, I am not an IT person and clueless as to what the requirements listed […]

  • Buyers Consol

    Question: Hello – Curious to know how forwarders handle the shipper on the HBL / HAWB for a buyers consol.  It is routed of course – do you show the FPPI as the shipper/consignee or the buyer c/o consolidator.  Would like to know how others are handling this. Thanks! Answer 1: The FPPI is never […]

  • Global Customs Brokerage RFI

    Question: Hello – Is there a template for a global Customs Brokerage RFI (request for information)? Or something that can be shared during the RFQ process for freight/brokers? Thanks. Answer 1: You can find something like this in the ICPA Answer database.    I input “brokerage RFP” in the answer database search engine and about […]

  • Broker Compliance

    Question: I remember that U.S. customs brokers were required to keep a compliance rate of 93-97% (don’t remember the exact figure).   Was this an industry standard or a CBP requirement?  Does anyone recall what the correct compliance rate was/is supposed to be?  Is/are there any publication(s) that support this requirement? Answer 1: 3% error rate […]