Broker – Freight Forwarder

Questions and answers about Broker/Freight Forwarders

  • Broker Requirements – Part Number Item Level

    Question: How are companies obtaining part level item data for each of their import/export shipments?  If brokers/forwarders are unable to provide this information, do you have a clause in your contract to change your preferred brokers?  This is a necessary data element to assist with mitigating tariffs and additional duties such as Section 232 (Aluminum, […]

  • Brokerage RFI

    Question: This year has been challenging with all the regulatory changes.   Unfortunately, adding to the challenge, my broker showed additional weakness and struggled to keep up.   I want to publish a broker RFI but feel the standard questions in a brokerage bid are outdated.   If you were publishing a bid today, based on new protocols, […]

  • ACE Analysis Programs for duty savings

    Question: Hello, Has anyone ever used a broker or forwarder to run an ACE Analysis program?  Any feedback/thoughts on letting them have access to ACE data to do a duty savings analysis?  Pros? Cons? Answer 1: Only pros…they may find things for you to consider.  No cons (even if there is a nominal fee).  It […]

  • When brokers pay U.S. Customs

    Question: We receive the import invoice from our customs broker within a day of the entry and pay them within five days (terms – due upon receipt) with a wire arriving to them day 7 or 8, before day 10 when the duties are due to U.S. Customs. The broker is not outlaying duties on […]

  • Broker Contracts

    Question: I am looking for details on how your broker agreements are structured for the liability portion. Answer 1: NCBFAA standard terms and conditions are embedded in most power of attorney documents.   You will not be likely to get any additional allowance for liabilities that are the responsibility of the importer of record.  The importer […]

  • Onboarding new courier and broker

    Question: We are onboarding a new FF to handle import and export of shipments. Does anyone have an Onboarding Checklist that we can use that tracks all of the tasks of brining on a new FF and the FFs related broker Answer 1: At Global Training Center, our courses come with an awesome trade reference […]

  • Unapproved Broker

    Question: I have recently identified a broker using our account to make import clearances.  We do not have them set up as a vendor so we are not paying them for services but they are using our EIN and name to clear.  Can someone advise which CBP department will be able to assist us in […]

  • Broker T&Cs on POA

    Question: We do not want to sign a customs POA that has the broker’s T&Cs attached to it.  We prefer to sign only POAs that list the minimum requirements as delineated by Customs.  Are we out of line?  Brokers always push back, hard. Answer 1: I have never signed a POA that had T&Cs attached […]

  • When brokers pay U.S. Customs

    Question: We receive the import invoice from our customs broker within a day of the entry and pay them within five days (terms – due upon receipt) with a wire arriving to them day 7 or 8, before day 10 when the duties are due to U.S. Customs. The broker is not outlaying duties on […]

  • Brokerage surcharges

    Question: I’ll start out by saying I’m not looking for names or dollar figures, just general information based on industry findings. I was wondering if members have experienced special brokerage surcharges added due to the recent increased tariff activity and additional 9903 line work. If so, is it a flat fee or per-line fee? My broker […]

  • Brokerage surcharges

    Question: I’ll start out by saying I’m not looking for names or dollar figures, just general information based on industry findings. I was wondering if members have experienced special brokerage surcharges added due to the recent increased tariff activity and additional 9903 line work. If so, is it a flat fee or per-line fee? My broker […]

  • Freight Forwarder SOP

    Question: Can anyone share their Freight Forwarder SOP? All I have so far is the Doc Transfer needs..… Clear Customs on all Ocean Shipments 5 days prior to the ETA to the port of discharge – Document transfer must be provided to broker with a clear email subject 7 days before estimated arrival. –  Example […]