Question: How do you set your CA account in CARM for ACH payments? Answer 1: There’s a series of very helpful videos from the CBSA available on YouTube. The following link is to instructions for setting up a PAD in CARM. https://youtu.be/iAPbrhFs4Nw?si=r6JteCfLdeX3BztK Answer 2: Good afternoon, I could be wrong but I don’t believe that […]
Question: I am wondering if anybody can share a copy of the Canada $125B list that is being reviewed for additional retaliatory duties, as the gov. has removed it from their website. Answer 1: Please find below the list. FYI, you will need to check the EO on steel and aluminum. Some of the HS […]
Question: I manage trade compliance for 3 NRIs and one resident importer (separate legal entities, but all part of the same corporate group) in Canada. All are fully registered and secured in CARM, but using the same email account (my work email), with different user IDs (since CARM only lets one user ID manage a single […]
Question: CBSA has billed my company 3.25 and 6.25 for Cost Recovery Program /MOU/Sp. Does anyone know what this program is? Are these fees related to a particular shipment? Answer 1: Hello, CBSA = Canadian Border Service Agency You likely have a CARM account, and if you check it, they should give a description of […]
Question: How can I get an SOA report that shows the filer and each transaction number, along with the fees due? The SOA lumps the amount due by import date…I really need that listed out. We have 3 different business units who use 2 different filers so I need to be able to easily differentiate […]
Question: Hi, Just wondering if any other companies had an issue with CARM and missing Statement of Accounts (SOAs). We receive the notification, told what we owe but the SOA’s for Nov and Dec 2024 are missing. Our broker can see them but we, as the IOR, cannot. I have reached out to the support […]
Question: I’m looking for more information on the Canadian Customs Self-Assessment Program as an importer. I found some information on the CBSA site, but the details are limited. I would like to develop a deeper understanding of how the transactions work. Can anyone point me to resources or provide guidance on this topic? Answer 1: […]
Question: There is a potential customer in Canada who wants our U.S. Company to send their orders to a third-party logistics company in the U.S. to distribute to their other customers in the U.S. I’m not really sure what questions to ask them to ensure this is all legal. They do not have any state […]
Question: We ship totes filled with product from the US to our customer in Canada. These tote bins are reusable and are typically returned to our manufacturing site when the customers trucker arrives for the next pick up of products. Currently the customer uses their customs broker to clear the tote bins at the border. […]
Question: Our US business has machines that inspect, improve and repair railroad tracks in Canada. The machines carry extra parts like grinding stones and other parts that will wear out during the time the machine is performing services in Canada. What would be the best or proper way to declare these parts as only some […]
Question: How have other IORs and NRIs into Canada arranged for payments through CARM? Will your Customs broker continue to make payments on your behalf as in the past prior to CARM, or have you moved all payments to your Finance functions? Looking for pros and cons of both. Answer 1: As an IOR into […]
Question: Joined a company and discovered entries into Canada are using the shipment place of origin in the US versus the U.S. State where goods were produced. Example: Good produced in GA and shipped from warehouse in WI are declared as UWI and not UGA. Just started analysis of good impacted, volume, time frame, etc. […]
