QUESTION: The customs manager at my company left suddenly without giving anyone access to the C-TPAT portal. Is there a way to access this without knowing the previously being given access? ========== Answers: Email ctpathelpdesk@cbp.dhs.gov They should be able to provide you with the field office assigned to your account. ========== You need to contact […]
QUESTION: Has anyone ever heard of CTPAT SCSS’s requesting Revalidation site visits [even virtual] of a Supplier’s Supplier; not the direct Shipper or Supplier?? Our CTPAT revalidation is coming up and am shocked that CBP wants to visit a location that we don’t buy from, ship from because we had reported the MID to satisfy […]
OT Fact Sheet: Origin Certification Requirements QUESTION: Have any of the members gone through a CTPAT “Virtual Validation” process recently? If so, how did the process work and what was your experience-positive or negative? Any pointers for a smooth virtual validation process? ============ Answers: As a consultant we have participated in over 20 virtual validations. […]
QUESTION: This is a question for the Brokers and/or freight forwarders who are CTPAT members. As members, we are authorized to use the CTPAT Logo as part of our annual portal update. Do you publish this on your website; include the logo and any reference to being a CTPAT member? We have published articles in […]
QUESTION: Interested in knowing how and what approach the trade community that participates in CTPAT took to be successful in rolling out the 17-point inspection requirement to comply with the CTPAT MSC and who conducts the inspection shipping/ receiving personnel or security? Or both? As background in a foreign audit (France) the CTPAT auditor indicated […]
QUESTION: This is a question for the Brokers and/or freight forwarders who are CTPAT members. As members, we are authorized to use the CTPAT Logo as part of our annual portal update. Do you publish this on your website; include the logo and any reference to being a CTPAT member? We have published articles in […]
QUESTION: As promised, attached are the results from the recent C-TPAT survey. https://www.icpainc.org/wp-content/uploads/2021/02/ICPA-CTPAT-Survey.pdf
QUESTION: Our customer insists that we provide the C-TPAT ANNUAL SUPPLIER SECURITY SURVEY but we are not C-TPAT Certified. If we are not C-TPAT Certified, why would they insist that we complete the survey if C-TPAT is not mandatory? I would really appreciate your guidance. %%%%%%%%%% ANSWERS: Because the company who is CTPAT certified, this […]
QUESTION: Does anyone publish metrics on the benefits of C-TPAT to your company, and if so how do you quantify those benefits? I know I can get our exam rate but I don’t know how to find for example the industry benchmarks for comparing our exam rate to the average. What other metrics or KPIs […]
QUESTION: Does ISA and/or C-TPAT membership (by importers) factor into whether CBP details merchandise under a Forced Labor WRO? Does membership mitigate the risk of detention, or allow for more options in case of detention? =========== Answer: I can speak from experience that CTPAT membership, even at the highest tier, does not provide any advantage […]
QUESTION: We have a customer who is CTPAT certified, who recently asked our company to complete an extensive supply chain security questionnaire. We responded that we are also CTPAT and AEO certified, and advised them to request monitoring via the SVI portal. They came back and said they either still need us to fill out […]
QUESTION: My company was purchased by an investment company. We changed theTax Id Number and our CEO but all other people and operations remain the same. When I went to update my profile for CTPAT I am being told I must reapply with the new Tax ID number. Has any company been able to change their Tax ID […]
