QUESTION: For those C-TPAT certified as exporters, do you send questionnaires to your international business partners that you export to? How do you handle the entire process vs importers? ************ Answers: As an exporter in CTPAT…its more about what you do (as the shipper) during the export process and perhaps your carriers and forwarders, not […]
QUESTION: Our company is a CTPAT participant that is looking to develop internally the specialized training needed for our Shipping/Receiving staff. I am interested in any advice or guidance members may have who have undertaken this project themselves. What media format worked best? How long/complex was the content? Any feedback from CBP during validation? Thank […]
QUESTION: The customs manager at my company left suddenly without giving anyone access to the C-TPAT portal. Is there a way to access this without knowing the previously being given access? ========== Answers: Email ctpathelpdesk@cbp.dhs.gov They should be able to provide you with the field office assigned to your account. ========== You need to contact […]
QUESTION: Has anyone ever heard of CTPAT SCSS’s requesting Revalidation site visits [even virtual] of a Supplier’s Supplier; not the direct Shipper or Supplier?? Our CTPAT revalidation is coming up and am shocked that CBP wants to visit a location that we don’t buy from, ship from because we had reported the MID to satisfy […]
OT Fact Sheet: Origin Certification Requirements QUESTION: Have any of the members gone through a CTPAT “Virtual Validation” process recently? If so, how did the process work and what was your experience-positive or negative? Any pointers for a smooth virtual validation process? ============ Answers: As a consultant we have participated in over 20 virtual validations. […]
QUESTION: This is a question for the Brokers and/or freight forwarders who are CTPAT members. As members, we are authorized to use the CTPAT Logo as part of our annual portal update. Do you publish this on your website; include the logo and any reference to being a CTPAT member? We have published articles in […]
QUESTION: Interested in knowing how and what approach the trade community that participates in CTPAT took to be successful in rolling out the 17-point inspection requirement to comply with the CTPAT MSC and who conducts the inspection shipping/ receiving personnel or security? Or both? As background in a foreign audit (France) the CTPAT auditor indicated […]
QUESTION: This is a question for the Brokers and/or freight forwarders who are CTPAT members. As members, we are authorized to use the CTPAT Logo as part of our annual portal update. Do you publish this on your website; include the logo and any reference to being a CTPAT member? We have published articles in […]
QUESTION: As promised, attached are the results from the recent C-TPAT survey. https://www.icpainc.org/wp-content/uploads/2021/02/ICPA-CTPAT-Survey.pdf
QUESTION: Our customer insists that we provide the C-TPAT ANNUAL SUPPLIER SECURITY SURVEY but we are not C-TPAT Certified. If we are not C-TPAT Certified, why would they insist that we complete the survey if C-TPAT is not mandatory? I would really appreciate your guidance. %%%%%%%%%% ANSWERS: Because the company who is CTPAT certified, this […]
QUESTION: Does anyone publish metrics on the benefits of C-TPAT to your company, and if so how do you quantify those benefits? I know I can get our exam rate but I don’t know how to find for example the industry benchmarks for comparing our exam rate to the average. What other metrics or KPIs […]
QUESTION: Does ISA and/or C-TPAT membership (by importers) factor into whether CBP details merchandise under a Forced Labor WRO? Does membership mitigate the risk of detention, or allow for more options in case of detention? =========== Answer: I can speak from experience that CTPAT membership, even at the highest tier, does not provide any advantage […]
