Question: I have a question regarding length of time for CCTV footage to be stored to meet the CTPAT MSC. . MSC 9.16 states “If cameras are being used, recordings of footage covering key import/export processes should be maintained on monitored shipments for a sufficient time to allow an investigation to be completed.” The MSC […]
Question: For a CTPAT foreign validation, do you or someone from your company attend yourselves, or send a rather third party representative like a consultant or attorney? Thanks Answer 1: We have had five foreign validations and are a Tier III validated member. At least two representatives from our company (compliance, procurement, or internal legal) […]
Question: I recently started working at a new organization and have been tasked with putting together a C-TPAT training PPT. Does the industry have a basic ppt training they can share or key data points that must be included? Answer 1: File Uploader Results – International Compliance Professionals Association (ICPA)Not sure if this will work. […]
Question: Due to the high tariffs, we are rerouting our freight to go to our Canadian warehouse. They freight will sit stay in Canada until the tariffs go down (hopefully soon). Then once decreased it would be trucked to our US warehouse distribution center. Would you suggest that we require, the Canada warehouse to provide […]
Question: Hello – I changed my phone number and updated it in the CTPAT portal. When I go to log in, it texts the old phone number and asks me to confirm the code. I am essentially locked out because I cannot receive the code. In the portal, my new phone number appears but the […]
Question: What are procedures people are using to dispose of seals to meet their companies C-TPAT requirements? C-TPAT requirements say they should be disposed in a secure manner, but doesn’t say how it should be done. Answer 1: We have a barrel at each receiving location with a lid that prevents access to what is […]
Question: As we all know, CBP is big on CTPAT members performing background checks on prospective employees. But then what do we do with that information? Is the implication that, if a prospect has a criminal background, we cannot hire them? Does it depend on the seriousness of the crime or how long ago it […]
Question: Hello, Does anyone have a problem with your account not being transferred to the new portal? I logged in using the same email address as before, but my company account is not listed on the Trade Compliance tab under the Navigation Menu. If this happened to you, how did you get it resolved? I […]
Question: We get a few requests from customers asking us to fill out a detailed CTPAT questionnaire. Every one seems to be a little bit different, but in essence, they are asking the same questions. I am entertaining the idea of putting together a “standard” request based on the questions that I have received in […]
Question: Hi, The CTPAT portal has been unavailable for a while. Does anyone have an idea what is going on? Thanks- Answer 1: CTPAT ver.3.0 is recently live, it looks slightly different and you need to re-register your self again, incl new password and etc. Answer 2: Last summer we were notified by the CTPAT […]
Question: We have used a third-party software for our CTPAT Business partner screening for many years. Since there are more options available now than when we first started, I would like to look into other options. Can anyone recommend the platform you use for the screening? Answer 1: In the last few years, I’ve used […]
Question: What do members do with suppliers who flat out refuse to complete CTPAT security questionnaires? Do you cut them off? Are there overriding business reasons to continue to use them while you look the other way and hope that CBP doesn’t catch it? Answer 1: Remember that CTPAT is a voluntary program and you […]
