Question: Looking for information on issues and learning curve in applying for and getting set-up with ACH Debit or Credit to pay U.S. Customs directly. Once set-up, would like to understand the division of activities between the importer (Trade and Finance/Accounting) and the customs broker. Would greatly appreciate if members could share any flow chart […]
Question: Our accounting dept sent me a screenshot of a Customs duty withdrawal from our bank with a dollar amount and a 14-digit reference number. Does anyone know who we can contact at Customs to find out what the charge was for? I’m hoping they can provide an entry number if I give them the […]
Question: My company is entering into an ACH & PMS program with a broker for the first time. I’m tasked with building the internal processes and systems to manage and oversee the program. What tips, useful information, ideas, and/or words of caution do you have about managing ACH & PMS with a broker? Answer 1: […]
Question: Is it possible to receive refunds from Customs via ACH? I have been advised it is not and that all refunds must be sent via check; however, I noted the following application process for refunds on CBP’s website: https://www.cbp.gov/trade/automated/ach/refund Are there certain limitations to what can be refunded using this process? I am interested […]
Question: My company is currently receiving physical checks for refunds related to the overpayment of duty but would like to apply for ACH refunds. Are there any limitations to the ACH refund process? Is there anything that should be considered before we apply for ACH refunds? Answer 1: I recently signed up for ACH refund […]
Question: Our company is new to the use of the monthly periodic statement process. Can anyone share best practices used to reconcile the monthly payments with actual entries? (using ACE reports or other) Answer 1: Obtain a list of entries and duties along with MPF, HMF and other fees included in separate columns in excel […]
Question: Is it possible for our broker to pay via their own ACH? As the Importer, we are not setup to pay CBP via ACH. Our broker is stating they pay via ACH. Would it be possible for our broker to be paying on ACH under PMS? My question is if they setup themself up […]
Question: We’ve had PSCs which were not paid via ACH. How do we address to have adjusted duties owed to be paid on the PMS via ACH? Answer 1: Your question isn’t 100% clear but I believe you are saying that you submitted a post summary correction which caused additional duties to be owed to […]
QUESTION: We are looking at self filing for all of our 12 IORs; currently we use brokers to pay duties. As the parent company, we have one ACH account and our treasury department wants to use one bank account to pay CBP via ACH debit for each of our IORs. At this point, they refuse […]
QUESTION: We are looking at self filing for all of our 12 IORs; currently we use brokers to pay duties. As the parent company, we have one ACH account and our treasury department wants to use one bank account to pay CBP via ACH debit for each of our IORs. At this point, they refuse […]
QUESTION: We are looking at self filing for all of our 12 IORs; currently we use brokers to pay duties. As the parent company, we have one ACH account and our treasury department wants to use one bank account to pay CBP via ACH debit for each of our IORs. At this point, they refuse […]
QUESTION: Our company is gradually getting set up on ACH debit for all our imports. Tons of EIN to handle.Recently, an import for one of the already set up EINs could not go through ACH (debit); the broker received an error message saying the EIN was not part of the PMS (Periodic Monthly Payments). Question: […]
