Question: My ES-603 shows a refund in February, 2026 (not CAPE related) to an ACH account, but my accounting department has no record. Is there any way to trace whose bank account it was deposited in? Answer 1: In ACE, the ACH Refunds Authorization tab will give you routing number and last four digits of […]
Question: Our broker last year made us sign up with ACH credit due to high import duties, and the first few months were a challenge to keep track of the statements and have our AP send wire transfers. I had to tie all these statements to our invoices in order for AP to send the […]
Question: For any IOR’s who are also self-filers, how does the duty/tariff payment process via ACH in ACE work exactly? Does CBP collect automatically from the bank acct set up in ACE for ACH payments? Otherwise, is the ACH payment process in ACE still manual? If it’s still a manual process, can any of the […]
Question: When you receive a refund from US CBP via ACH, what EXACTLY does the payer show up as on the bank statement? Answer 1: Our refunds show as “CBP Treas…”.
Question: Each month the CBP debits our type 7 account via ACH for our entries during that period. The bank sends a total amount paid from our account but doesn’t tell me which entries make up that total amount. Is there a report on ACE that i can run that tells me which entries were […]
Question: Is there any way to test ACH refund before we get to IEEPA refunds? I’ve set up our company for ACH refund, but it’s never been tested because we haven’t had any refunds issued to us since CBP rolled it out. Now we’re looking forward to IEEPA refunds, and we’re thinking we’d like to […]
Question: Clarification on Payment Type would help a lot. I ran an ACE report and the payment type is scattered from 2, 6, 7 and 8.What is the difference between all of these? I cannot find much explanation on Payment Type other than that on ACE Entry Summary Instructions. It’s best for treasury to receive […]
Question: Looking for information on issues and learning curve in applying for and getting set-up with ACH Debit or Credit to pay U.S. Customs directly. Once set-up, would like to understand the division of activities between the importer (Trade and Finance/Accounting) and the customs broker. Would greatly appreciate if members could share any flow chart […]
Question: Our accounting dept sent me a screenshot of a Customs duty withdrawal from our bank with a dollar amount and a 14-digit reference number. Does anyone know who we can contact at Customs to find out what the charge was for? I’m hoping they can provide an entry number if I give them the […]
Question: My company is entering into an ACH & PMS program with a broker for the first time. I’m tasked with building the internal processes and systems to manage and oversee the program. What tips, useful information, ideas, and/or words of caution do you have about managing ACH & PMS with a broker? Answer 1: […]
Question: Is it possible to receive refunds from Customs via ACH? I have been advised it is not and that all refunds must be sent via check; however, I noted the following application process for refunds on CBP’s website: https://www.cbp.gov/trade/automated/ach/refund Are there certain limitations to what can be refunded using this process? I am interested […]
Question: My company is currently receiving physical checks for refunds related to the overpayment of duty but would like to apply for ACH refunds. Are there any limitations to the ACH refund process? Is there anything that should be considered before we apply for ACH refunds? Answer 1: I recently signed up for ACH refund […]
